Community Manager Training Manual

Community Managers are the life-blood of any successful social media campaign. They are the people engaging with your audience day-to-day, building trust and community. For Hi Anxiety, our Community Managers implemented our social and emotional learning framework (SEL) daily within the comments of our Instagram account.

Below is the Training Manual we used to train our own team. It is an internal resource and was accompanied by a two-week long intensive SEL training and three months of practice with our in-house SEL expert. This type of hands-on training may not be possible for everyone, but we share our manual in case it may be helpful to others as you build your own digital well-being campaigns.

Disclaimer: Please note that the contents of this manual are for informational purposes only and are not intended to substitute for professional medical advice, diagnosis or treatment.